Success Case by Tekne


Banking Industry

Problem Statement

Nowadays, client satisfaction surveys are made in different banks. However, even though the information from the surveys is processed, the way in which it is visualized and distributed is not the best one for making decisions.


Achieve a correct information integration by generating metrics and graphs that help with an enhanced visualization of data gathered from surveys. 

This allows us to make a comparison among its NPS indicators.

Implementation process

Building of a dashboard in Microsoft Power BI that includes:


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